Timeline: 3 weeks 25+ hours/week
Role: UI/UX Designer
*Educational project*
Venmo is a social, mobile app that connects to your cards or bank account that enables sending money easily among other users like friends, family and roommates. Venmo wants to make their app even more convenient by adding a scheduled payment feature directly into the app so there is no need to set a reminder on your calendar to pay your phone bill or rent – set the date and it’ll do the rest.
With a predetermined feature, most of the time was spent on competitive research, ideation and prototyping and less in the define phase. The goal of the project was mostly to learn how to design within already set design standard.
I conducted a survey and user interviews to understand how people deal with recurring bills. The results gave me insight into peoples spending habits and their frustrations.
• It is hard to remember & pay bills on time without the help of an outside source (calendar, text, reminders etc)
•The majority of people have shared recurring bills with roommates/family/friends
• Peer-to-peer payments like Venmo are the most common form of sending payments for shared bills
Usability testing / prototype
I found that creating realistic deadlines for myself was extremely important in moving forward with the project. I tend to get wrapped up in each step and seeing the deadlines helped me get out of my head and see the bigger picture
I spent a lot of time trying to design this feature with too many steps and options. In the end I found that limiting it to just two variables made the flow easier to follow. For the MVP I wanted a person to be able to learn the basics of the feature before adding additional elements to it
I made the mistake of choosing the feature I wanted to add before doing any research to figure out what feature users actually wanted. Because I went into this project with the idea already formulated, most of my time was spent on the ideating phase since the define phase was already pre-determined. I realized that it is so so important to let the research come up with the feature not me